InReply connects to your Gmail and uses your FAQs, PDFs, and knowledge base to automatically reply to customer support emails. No new platform. No migration. Just faster replies.
Trusted by property agents, gym owners, and small teams across the UK
The gap between customer expectations and small business responsiveness is costing you revenue every single day.
One-click Google OAuth. We read threads safely, no DNS changes. InReply works inside your existing inbox.
Drop in your FAQs, PDFs, terms & conditions, or link to your website. InReply reads them instantly.
Customers get replies based on your docs. Review with Ghost Mode, or let confident replies auto-send.
Not ready to go fully autonomous? Ghost Mode drafts every reply without sending anything. Review them, tweak the tone, and build confidence before flipping the switch.
When InReply is confident it has the right answer, it sends automatically. When it's not sure, it queues a draft for your review. You set the threshold. You stay in control.
Upload your PDFs, CSVs, terms and conditions, or link to your website. InReply shares YOUR rules — it only uses the knowledge you provide.
Create rules to classify incoming emails. Billing questions, product enquiries, booking requests. Route them to the right workflow or escalate to a human.
Make viewings and availability enquiries clear. Automatically send floor plans and schedule viewings.
Learn moreHandle membership enquiries, class schedules, and freezing memberships without hiring more front-desk staff.
Learn moreNever miss a booking enquiry. Auto-respond to availability, check-in rules, and house guide questions.
Learn moreChoose the plan that works for you.
Save 20% with an annual plan
For solo founders
For growing teams
For established businesses
For high volume needs
We have put together some commonly asked questions
Join small businesses across the UK who've taken back their inbox.
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